Privacy policy and your rights

How we collect and use your information

This policy is effective as of September 1, 2025.

Information we collect

We collect information you provide when you contact us, subscribe, or use our website. This may include your name, contact details, and relevant preferences for service delivery.

  • Full name and contact information
  • Subscription preferences
  • Correspondence records
  • Technical details (browser, device, IP address)
  • Interaction history with our services

Your information is used only for providing our service, communicating with you, and improving our offerings.

How we use your information

We use your data to deliver planning services, respond to enquiries, manage subscriptions, and improve user experience.

We do not share your personal information with third parties except as required by law or for essential service delivery.

Your rights and choices

You have the right to access, correct, or request deletion of your information. Contact us for assistance with privacy-related requests.

Right of access

Request a copy of your personal data held by us.

Right to correction

Ask us to update or correct inaccurate data.

Right to erasure

Request we delete your data from our records.

Right to portability

Obtain your information in a portable format.

Data sharing and third parties

We do not sell or rent your personal data. Information may be shared for essential service functions only.

Any data sharing is strictly limited and only as required for service provision or compliance with law.

How we protect your data

Your information is stored securely using industry-standard safeguards to protect against unauthorised access or misuse.

Access to your data is limited to authorised personnel only and is regularly reviewed for compliance.

Contact us about privacy

For privacy questions or requests, contact our team below.
Address: 373 Bay Street, Port Melbourne, VIC 3207 Australia
Phone: +61 2 3875 6398
Email: content@lumeravioneti.com